Host - Sante

AccorHotel • Sonoma, CA

2d

About The Position

The Host at Sante is the face of the restaurant, welcoming and seating guests and taking reservations by phone and online. Hosts support restaurant operations by providing excellent customer service and communicating guest needs with the restaurant team. This is a full-time, permanent morning position paying $21.50 per hour.

Requirements

• Previous front-of-house Food & Beverage experience.
• Excellent communication skills and strong organization.
• Legible penmanship.
• A calm and warm manner.
• Availability to work flexible hours, including mid-shifts, weekends, and holidays.
• Proof of legal authorization to work in the United States.

Responsibilities

• Greet and acknowledge guests promptly and efficiently in accordance with Fairmont Hotels and Resorts standards.
• Take, record, and confirm restaurant reservations accurately according to reservation guidelines.
• Communicate clearly with assistants, servers, lead servers, and the Director of Restaurant Operations about guest needs.
• Escort guests to appropriate tables in the dining room.
• Take and carry guests’ coats and drinks.
• Maintain a presence at the host stand and interact with arriving and departing guests.
• Maintain familiarity with the aspects, events, and services of Sonoma Mission Inn and Spa.
• Assist with cleaning, clearing, and setting tables in the restaurant and lobby.
• Serve from the cheese cart and maintain extensive knowledge of cheeses.
• Maintain knowledge of the menu.

Benefits

• Complimentary meal in the staff cafeteria per shift.
• Access to the Employee Travel Program, with discounts on room rates and food and beverage at Fairmont and Accor properties worldwide.
• Colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont and Raffles properties, and dining and wellness discounts.
• Flexible and competitive healthcare plans for employees and their families, effective the first of the month following 30 days of employment.
• 401(k) retirement savings plan with a 100% match on the first 4% of employee contributions.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed