Host - Sante

AccorHotel • Sonoma, CA

2d • Onsite

About The Position

The Host at Sante is the face of the restaurant, welcoming and seating guests and taking reservations by phone and online. Hosts support restaurant operations by providing excellent guest service, communicating guest needs to restaurant colleagues, and maintaining knowledge of the restaurant’s menu, cheeses, events, and services. This is a full-time, permanent position with a pay rate of $21.50 per hour. The role requires flexible hours, including mid-shifts, weekends, and holidays.

Requirements

• Previous front-of-house food and beverage experience.
• Excellent communication skills.
• Strong organizational skills.
• Legible penmanship.
• A calm and warm manner.
• Ability to work flexible hours, including mid-shifts, weekends, and holidays.
• Must be able to provide proof of legal authorization to work in the United States.

Responsibilities

• Greet and acknowledge guests promptly and efficiently while following Fairmont Hotels and Resorts standards.
• Take, record, and confirm restaurant reservations accurately and according to reservation guidelines.
• Communicate clearly with assistants, servers, lead servers, and the Director of Restaurant Operations about guests’ needs.
• Escort guests to the appropriate table in the dining room.
• Take and carry guests’ coats and drinks.
• Maintain a presence at the host stand and interact with arriving and departing guests.
• Maintain familiarity with the aspects, events, and services of Sonoma Mission Inn and Spa.
• Assist with cleaning, clearing, and setting tables in the restaurant and lobby.
• Serve from the cheese cart and maintain extensive knowledge of cheeses.
• Maintain knowledge of the menu.

Benefits

• Complimentary meal in the staff cafeteria per shift.
• Employee Travel Program discounts on room rates and food and beverage at Fairmont and Accor properties worldwide.
• Complimentary upgrades and extended stays, discounted stays across Fairmont and Raffles properties, and dining and wellness discounts.
• Comprehensive, flexible, and competitive healthcare plans for employees and their families, effective the first of the month following 30 days of employment.
• 401(k) retirement savings plan with a 100% match on the first 4% of employee contributions.
• Reasonable accommodations available upon request during recruitment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed