Host - Uchi Miami

Uchi Restaurants•Miami, FL

About The Position

Hai Hospitality is accepting applications for a Host at Uchi Miami. Hosts support restaurant service by managing reservations and walk-ins, setting guest expectations, providing cocktail service for waiting guests, and creating memorable guest experiences. Hosts earn an average of $22 per hour, including base pay and tips. The role involves learning about the menu and Japanese cuisine, participating in peer-led beverage training on beer, wine, and sake, and keeping guests informed while they wait. Hosts work with managers and servers to plan table placements and preferences, share guest notes, and help maintain the pace of the dining room and smooth table turns. Hai Hospitality describes itself as a multi-concept restaurant group based in Austin, Texas, with concepts including Uchi, Uchiko, Uchiba, and Loro. The company emphasizes hospitality, creativity, and giving back, and states that it is an equal opportunity employer committed to diversity and inclusion.

Requirements

  • Communicate effectively with guests, employees, leadership, and coworkers.
  • Detect and identify safety issues and comply with safety guidelines and standards.
  • Lift and carry trays, dishes, equipment, and goods weighing up to 50 pounds; stock inventory and perform restocking duties.
  • Stand and walk for extended periods.
  • Bend, stoop, and reach to access various areas and items.
  • Work in a fast-paced, high-pressure environment and in a variety of hot and cold temperatures.
  • Lift, push, or pull objects such as tables and chairs to reconfigure seating arrangements.
  • Use kitchen equipment safely and efficiently, including ovens, grills, and knives.
  • Maintain an organized workspace, store supplies properly, and clean surfaces.
  • Move quickly and efficiently to respond to customer needs.
  • Work in close proximity to coworkers in crowded kitchen or serving areas.
  • Tolerate potential allergens and food odors.
  • Maintain a professional and hygienic appearance, including proper uniform and personal grooming.

Responsibilities

  • Manage reservations and walk-ins and set guest expectations.
  • Provide cocktail service to guests waiting for tables.
  • Learn the menu and Japanese cuisine, and develop knowledge of beer, wine, and sake through peer-led beverage training.
  • Monitor the dining room's pace and communicate with the team to support smooth table turns.
  • Review, plan, and execute table placements and reservation preferences.
  • Communicate guest notes to managers and servers.
  • Build trust with guests and keep them updated while they wait.

Benefits

  • Medical, dental, vision, and accident insurance options
  • Employee Assistance Program with mental health services
  • Employer-matched 401(k) savings plan
  • Opportunity for growth, with promotions almost exclusively from within
  • Dining discounts
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