Host at Barrel Yard Restaurant, American Family Field

Delaware North • Milwaukee, WI

13h • Onsite

About The Position

Delaware North Sportservice is hiring seasonal Hosts at American Family Field in Milwaukee, Wisconsin. Hosts welcome guests and manage the host station at J. Leinenkugel's Barrel Yard Brewery, Bar, and Restaurant. The role involves coordinating seating and wait times, assisting guests, maintaining cleanliness, answering restaurant phone calls, and supporting dining-room operations in a fast-paced stadium environment. The position requires availability at least four days per week, including weekends, with specified weekday and weeknight start times.

Requirements

• Must be at least 18 years old.
• Must be available at least four days per week, with 10 a.m. weekday start times and 3–5 p.m. weeknight start times.
• Must be available on weekends.
• Ability to remain on feet for the entire shift.
• Ability to maneuver between tables and around corners.
• Ability to walk, bend, lift, reach, and stretch frequently.
• Ability to lift and carry up to 35 pounds.
• Visual acuity and hearing sufficient to read the seating chart and communicate with guests.

Nice To Haves

• Prior experience in a guest service environment is preferred.
• Attentive and detail-oriented.
• Ability to maintain a high energy level in a fast-paced environment and manage multiple tasks simultaneously.
• Capable of performing specified procedures and following instructions.

Responsibilities

• Review the floor plan and reservation book daily and create a seating chart.
• Set up the host station according to the checklist.
• Greet guests and seat them at tables or in waiting areas.
• Seat guests according to the seating chart, server rotation, and guest preference, and provide menus.
• Maintain control of seating and wait times.
• Clean and maintain the host station and contribute to the cleanliness of dining and bar areas.
• Inspect dining and serving areas for cleanliness and proper setup.
• Answer guest questions about service and provide general assistance to guests and employees.
• Check with guests about their satisfaction with food and service, respond to complaints and notify management, and thank guests as they leave.
• Assist with bussing, clearing, and cleaning tables.
• Assist with running food as needed.
• Frequently check bathrooms for cleanliness and restock toilet paper, paper towels, and soap dispensers.
• Answer restaurant telephone lines during assigned hours of operation.

Benefits

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules
• Eligible team members may receive health, dental, and vision insurance, a 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, an employee assistance program, and tuition and/or professional certification reimbursement.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed