SV-Host/Door

Sixty Vines•Gaithersburg, MD

About The Position

Sixty Vines is hiring a Host/Hostess to provide guests with a welcoming and hospitable start to their dining experience at its chef-driven, wine-country-inspired restaurant. Hosts greet and seat guests, manage reservations and wait times, answer calls and guest questions, and help maintain a clean entrance and dining area. They may also assist with bussing tables when needed. The role calls for a friendly, professional, and energetic approach, timely arrival for scheduled shifts, and adherence to the proper uniform and appearance standards. Hosts should be familiar with restaurant information, including operating hours, menu items, prices, directions, contact details, daily menu additions, music performances, and featured cocktails or wines. Prior restaurant experience is desired but not required. Sixty Vines offers flexible schedules, five days of PTO after one year subject to minimum average-hours requirements, insurance after 90 days subject to minimum average-hours requirements, average earnings of $17 or more per hour including tips, quarterly wine-country trips, and WSET/sommelier certification opportunities.

Requirements

Maintain a fun, energetic, and professional attitude while working.
Ability to read, write, speak, and understand English.
Prior restaurant experience is desired but not required.

Nice To Haves

Prior restaurant experience.

Responsibilities

Greet and seat guests in a hospitable, friendly, and timely manner.
Answer incoming telephone calls before the third ring using professional, positive language.
Keep the entrance, hostess stand, women's restroom, floors, and aisles clean and free of debris.
Manage the reservations system, book reservations appropriately, seat guests within reservation times, and avoid overbooking or underbooking.
Offer alternative reservation times or options when a guest's preferred time is unavailable.
Calculate, record, and quote accurate wait times; when waits are extensive, offer guests the bar for cocktails and appetizers.
Escort guests to their assigned tables, engage in light conversation, and provide a hospitable start to their dining experience.
Assist with bussing tables when the restaurant is on a wait or needs a table immediately.
Give guests the right of way and assist those who need directions around the restaurant.
Thank departing guests and welcome arriving guests.
Interact with guests and coworkers in a professional, hospitable, and friendly manner.
Arrive on time for scheduled shifts, ready to work, and maintain the required uniform and appearance.
Answer guest questions and address concerns using knowledge of restaurant information, including hours, menu items, price range, directions, and contact information.
Place calls on hold when needed or direct them to the appropriate department, and communicate important information to managers on duty.
Provide information about daily menu additions, musical performances, and cocktail or wine features.