SV-Host/Door

Sixty Vines•Raleigh, NC

About The Position

Sixty Vines is hiring a Host / Hostess to welcome guests and help create a hospitable start to their dining experience. The role greets and seats guests, manages reservations and wait times, handles incoming calls, maintains clean guest areas, and provides accurate information about the restaurant, menu, and nightly offerings. Hosts may also assist with bussing tables when needed. The position calls for a friendly, energetic, and professional approach when interacting with guests and coworkers. Prior restaurant experience is desired but not required. The posting lists flexible schedules, five days of PTO after one year subject to minimum average-hours requirements, insurance after 60 days subject to minimum average-hours requirements, average earnings of $19+ per hour inclusive of tips, quarterly wine-country trips, and WSET / sommelier certification.

Requirements

Fun, energetic, and professional attitude while working.
Ability to read, write, speak, and understand English.
Prior restaurant experience is desired but not required.

Nice To Haves

Prior restaurant experience.

Responsibilities

Greet and seat guests in a hospitable, friendly, and timely manner.
Answer incoming telephone calls promptly and professionally, fulfill guest needs, and route calls or share important information with managers when appropriate.
Maintain the entrance area, hostess stand, women's restroom, floors, entryways, and aisles in a clean condition and free of debris.
Manage the reservation system, accept and book reservations, seat guests within reservation times, and avoid over- or under-booking.
Offer alternative reservation times or options when the guest's preferred time is unavailable.
Calculate, note, and quote accurate wait times; when waits are extensive, offer guests the bar for cocktails and appetizers.
Escort guests to their assigned tables, engage in light conversation, and provide a hospitable start to their dining experience.
Assist with bussing tables when the restaurant is on a wait or needs a table immediately.
Provide guests right of way and help guests who need directions around the restaurant.
Welcome arriving guests and thank departing guests for dining at the restaurant.
Maintain familiarity with restaurant information, hours, menu items, price range, directions, contact information, daily menu additions, musical performances, and cocktail or wine features so guest questions and concerns can be addressed.
Interact with guests and coworkers professionally, hospitably, and in a friendly manner.
Arrive on time and ready to work for scheduled shifts, and wear the proper uniform, including dress, makeup, hair, and jewelry requirements.