WC-Host/Door

Sixty Vines•OAK RIDGE NORTH, TX

About The Position

Whiskey Cake seeks a gregarious, outgoing team member who helps create an efficient and welcoming guest experience. The role focuses on connecting with guests, supporting hospitality, and helping visitors navigate the restaurant. Prior restaurant experience is desired but not required.

Requirements

  • Be fun and energetic, with genuine care for the guest experience.
  • Prior restaurant experience is desired but not required.
  • High school diploma or equivalent.
  • Ability to read, write, and speak English.
  • Ability to stand for long periods and lift a minimum of 50 pounds.

Nice To Haves

  • OpenTable experience.

Responsibilities

  • Interact with guests and co-workers in a professional, hospitable, and friendly manner.
  • Arrive on time for scheduled shifts, ready to work, and wear the proper uniform, including appropriate dress, makeup, hair, and jewelry.
  • Accept and book reservations; offer alternative times or options when the guest’s preferred time is unavailable.
  • Calculate, record, and quote accurate wait times. For extensive waits, offer guests the bar for cocktails and appetizers before their dinner table is ready.
  • Keep floors, the entry, and aisleways clean and free of debris.
  • Assist with bussing tables when the restaurant is on a wait or needs a table immediately.
  • Give guests the right of way and assist those who need directions around the restaurant.
  • Thank departing guests for dining at the restaurant and welcome arriving guests.
  • Know restaurant information to answer guest questions and address concerns.
  • Answer phone calls and fulfill guest needs, place calls on hold or direct them to the appropriate department, and communicate important information to managers on duty.

Benefits

  • Medical insurance benefits are available to hourly workers who average 30 hours per week within 90 days of hiring or average 30 hours per week at the next open enrollment.
  • 401(k) available after one year (12 months with 1,000 hours of service); employees must be at least 21 years old.
  • Multiple pathways for growth and development.
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