WC-Server

Whiskey Cake Kitchen & Bar•OAK RIDGE NORTH, TX

About The Position

Whiskey Cake servers create an energetic, hospitable guest experience by connecting with guests beyond menu details and delivering service efficiently and quickly. They communicate enthusiastically and warmly, sharing stories about local farmers, sourcing, cooking techniques, craft cocktails, and specialized products. Servers guide guests toward a memorable experience through persuasion rather than pressure, adapt to a fast-paced restaurant environment, and use initiative and urgency while working effectively with guests and team members. Whiskey Cake describes its work as being in the people business.

Requirements

  • Gregarious, outgoing, engaging, and warm communication style.
  • Ability to connect with guests and understand the emotional aspects of the guest experience.
  • Flexibility and adaptability in a fast-paced environment.
  • Strong initiative, urgency, and competitive drive.
  • A love for food.
  • A strange but understandable affinity for bacon.

Nice To Haves

  • Two years of upscale service experience.
  • Craft cocktail and whiskey knowledge.
  • High-volume restaurant experience.
  • Deep food knowledge.

Responsibilities

  • Connect with guests and deliver hospitality efficiently and quickly.
  • Share engaging information and stories about local farmers, farm-to-table concepts, repurposing, local sourcing, cooking techniques, craft cocktail techniques, and specialized products.
  • Guide the guest experience toward specific goals using persuasion rather than pressure.
  • Adapt and think on one's feet in a fast-paced restaurant.
  • Plan thoughtfully to achieve goals and demonstrate initiative, urgency, and competitive drive.
  • Work effectively with and through people, including guests and team members.

Benefits

  • Medical insurance benefits for hourly workers who average 30 hours per week within 90 days of hiring or during the next open enrollment.
  • Free access to mental health services for all team members.
  • 401(k) available after one year and 1,000 hours of service, for team members age 21 or older.
  • Multiple pathways for growth and development.
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