Host - Carversteak NY

Carver Road Hospitality•New York, NY

11d•$21 - $24•Onsite

About The Position

The Host welcomes, greets, and seats guests in a gracious, accommodating, and professional manner, with the goal of ensuring guest satisfaction. The role manages reservations and provides accurate wait times to guests without reservations. Hosts provide basic food and beverage information, assist with guest calls and questions, and help maintain an orderly host stand and a positive guest experience. The position is part-time at Carversteak NY in New York, New York.

Requirements

Previous host or hospitality experience in a high-volume restaurant or lounge.
Ability to stand, lift, and bend for extended periods.
Ability to bend and lift up to 50 pounds.
Ability to perform tasks that may involve repetitive motion.
Ability to remain focused in a fast-paced, changing environment.
Ability to work a flexible schedule that may include days, evenings, weekends, and holidays.

Responsibilities

Welcome, greet, and seat guests professionally and accommodate their needs.
Manage reservations and provide accurate wait times for guests without reservations.
Provide basic food and beverage information, including special offerings and displays, and use upselling skills.
Assign seating while considering service standards, staffing levels, and kitchen capacity.
Set up the host stand, review the reservation book, and maintain the cleanliness and orderliness of the area.
Assist with incoming calls, answer guest questions, and confirm reservations.
Seat reservations promptly at tables prepared for the party size and hold chairs for guests when possible.
Adhere to Department of Health and company sanitation standards.
Take and process reservations, special orders, and pre-payment information.
Perform side work and opening and closing procedures as directed by management.
Keep menus organized and current, and take weekly inventory of menu paper, menu backs, and desk stationery.
Immediately report breakage or damage to equipment or furniture to management.
Attend and participate in daily pre-service meetings.
Maintain and update job knowledge by participating in staff training opportunities.
Maintain a positive and professional attitude and appearance in accordance with the Employee Handbook.
Anticipate and accommodate guest needs while providing professional, exceptional service.