Host - Carversteak NY

Carver Road Hospitality • New York, NY

4d • $21 - $24 • Onsite

About The Position

The Host welcomes, greets, and seats guests in a gracious, accommodating, and professional manner while working to ensure guest satisfaction. The role manages reservations and provides accurate wait times for guests without reservations. Hosts help deliver exceptional service in a fast-paced restaurant environment and maintain an organized, professional host stand.

Requirements

• Previous host or hospitality experience in a high-volume restaurant or lounge.
• Ability to stand, lift, and bend for extended periods.
• Ability to bend and lift up to 50 pounds.
• Ability to perform tasks that may involve repetitive motion.
• Ability to remain focused in a fast-paced, changing environment.
• Ability to work a flexible schedule, including days, brunch, evenings, weekends, and holidays.

Responsibilities

• Provide guests with basic food and beverage information, including special offerings and displays, and use upselling skills.
• Assign seating while considering service standards, staffing levels, and kitchen capacity.
• Set up the host stand, review the reservation book, and maintain the area’s cleanliness and order throughout the shift.
• Assist with incoming calls, answer guest questions, and confirm reservations.
• Seat guests with reservations promptly at tables set for the party size, and hold chairs for guests when possible.
• Follow Department of Health and company sanitation standards to protect guests, employees, and the establishment.
• Take and process reservations, special orders, and pre-payment information.
• Perform side work and opening or closing procedures as directed by management.
• Keep menus organized and current, and take weekly inventory of menu paper, menu backs, and desk stationery.
• Report breakage or damage to equipment or furniture to management immediately.
• Attend and participate in daily pre-service meetings.
• Maintain and update knowledge by participating in staff training opportunities.
• Maintain a positive and professional attitude and meet the appearance standards in the Employee Handbook.
• Anticipate and accommodate guest needs while providing professional service.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Competitive pay

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed