Host - The Thoroughbred Club

BHC • Charleston, SC

2d

About The Position

The Host at The Thoroughbred Club welcomes guests and helps ensure a positive start to their dining experience. The role manages reservations, seating arrangements, and the waitlist, and communicates with the serving team to support seamless service. The Host greets and escorts guests, provides menus, shares wait-time updates, and maintains an organized host station and entrance area. The position may also require performing a combination of supportive functions.

Requirements

• High school diploma or equivalent.
• Ability to speak, read, write, and understand the primary language(s) used to communicate with guests, suppliers, and colleagues.
• Ability to read and write to facilitate communication.
• Good verbal and written communication skills.
• Basic computer skills and complete knowledge of the POS system.
• Knowledge of appropriate table settings and service ware.
• Ability to describe menu items, prices, and preparation methods, and use suggestive selling techniques to encourage guests to choose house specialties.
• Complete knowledge of products and specifications outlined in the dinner menu.
• Ability to regularly and continuously lift equipment, supplies, and similar items weighing at least 30 pounds.
• Ability to stand and exert well-paced mobility for 8 hours.
• Ability to meet the role's ongoing communication and visual demands, including talking, hearing, near vision, and depth perception.

Nice To Haves

• Prior hospitality and/or food and beverage experience preferred.

Responsibilities

• Greet guests warmly and assess their seating preferences.
• Escort guests to their tables and present menus.
• Communicate wait times and keep waiting guests updated.
• Manage reservations and maintain an organized seating chart to support table turnover and efficiency.
• Use the reservation or waitlist system to assign tables according to reservations, guest preferences, and server sections.
• Update the waitlist and communicate with guests so they can be seated promptly as tables become available.
• Maintain cleanliness and organization in the host station and entrance area.
• Ensure menus are clean and presentable and replace damaged menus as needed.
• Perform a combination of supportive functions as required.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED