Host - Limelight Ketchum

Limelight Hotels•Ketchum, ID

About The Position

The Host welcomes restaurant guests, seats them, and presents clean menus in a friendly, professional, and timely manner. The role reports to the Restaurant Manager and supports restaurant operations by managing seating and wait times, assisting with table resets and side work, answering calls, and helping in other service roles when needed. The Host may also participate in restaurant cleaning and snow removal, depending on the restaurant’s needs.

Requirements

Must be at least 16 years old.
Proficient knowledge of guest-service principles and best practices.
Basic knowledge of food-preparation techniques and food allergies.
Knowledge of reservation systems and seating management.
Knowledge of menu offerings, specials, and promotions.
Ability to multitask and stay organized in a fast-paced environment.
Excellent verbal communication and interpersonal skills.
Ability to handle guest inquiries, concerns, and complaints professionally.
Understanding of basic restaurant operations and table-turnover strategies.
Ability to work well with servers, bartenders, and managers.
Basic math skills for managing waitlists and seating arrangements.
Ability to remain calm and composed under pressure.
Attention to detail to support a smooth guest experience.
Ability to stand for long periods and move quickly when needed.
Flexibility to work nights, weekends, and holidays as needed.
Ability to reach, crouch, kneel, stand, walk, or remain on one’s feet for extended periods.
Ability to work for extended periods in wet, hot, and humid conditions and walk on slippery or uneven surfaces.
Ability to frequently lift, push, or pull up to 50 pounds, individually or with assistance.

Nice To Haves

High school graduation preferred.
TIPS Certification preferred.
Knowledge of computer programs such as Microsoft Office or POS systems preferred.

Responsibilities

Greet guests promptly and communicate wait times so guests feel accommodated and listened to.
Manage the seating chart and allocate tables fairly among servers.
Present clean menus to guests.
Help restaurant employees clear and reset tables as needed.
Keep bar-area tables clean and ensure condiments are stocked, clean, and refilled.
Assist with restaurant side work to prepare for service.
Answer phone calls, communicate wait times, handle reservations and payments, and answer basic resort questions.
Participate in daily restaurant cleaning, which may include checking bathrooms, mopping, sweeping, and vacuuming.
Assist as a restaurant server, food runner, or busser when needed.
Remove snow as required by the restaurant, which may include moving deck furniture.
Perform other duties as assigned.