Westchester #90 Host

Flanigan's Enterprises • Westchester, FL

8d

About The Position

The Host is the first point of contact for guests entering Flanigan’s and helps set a welcoming tone for their visit. The role greets and escorts guests to their tables, manages seating flow and the wait list, responds to inquiries, communicates guest questions or concerns to the manager on duty, and gives guests a courteous send-off. Hosts also maintain clean and stocked guest areas and menus, answer the telephone, and complete shift changes, opening and closing duties, and assigned sidework.

Requirements

• Can reach, bend, and stoop frequently.
• Able to lift up to 50 lbs.
• Ability to speak, read, and write English.
• Complete and pass the Florida Responsible Vendor program, in compliance with Flanigan’s and Florida statutes.
• Complete and pass the food safety certification program, in compliance with Flanigan’s and Florida statutes.

Responsibilities

• Maintain a cheerful, courteous temperament and a neat, clean, professional image.
• Greet guests using Flanigan’s “Smile Talk.”
• Engage guests using “Smile Talk” while escorting them to a table in a timely manner.
• Manage the wait list efficiently for seating.
• Communicate guests’ questions or concerns to the manager on duty.
• Keep the foyer, host station, and wait area clean and free of debris; restock and clean menus.
• Restock and maintain restroom cleanliness for guests.
• Answer the telephone within four rings, answer guests’ questions, and/or direct guests to the appropriate staff member.
• Conclude guests’ visits using Flanigan’s “Smile Talk.”
• Perform shift changes, opening and closing duties, and assigned sidework.

Benefits

• Five-day work week.
• Paid vacation: one week after year one, two weeks after two years, and three weeks after ten years.
• Medical and dental health insurance programs available.
• 401(k) plan with immediate eligibility; must be 21 or over to enroll.
• Shift meals at 50% off.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed