Host/Take Out - Legal Sea Foods

LEGAL SEA FOODS•Oxford Charter Township, MI

3d•$16 - $18•Onsite

About The Position

The Host/Take Out Associate welcomes and seats restaurant guests in a friendly, personalized manner and maintains attentive, courteous communication. The role includes answering phone calls and guest questions, managing reservations and the waiting list, and helping keep seating flowing smoothly. The associate also receives and manages takeout and delivery orders, packages them to prevent spills or damage, and processes payments. A host must remain at the front desk to provide guests with an appropriate welcome and farewell and invite them to return.

Requirements

High school diploma or equivalent.
Basic computer skills.
Ability to handle cash and paperwork accurately.
Excellent interpersonal and communication skills.
Ability to perform under pressure in a high-volume restaurant setting.
Ability to handle guest incidents and complaints.

Nice To Haves

Previous work experience as a Host.
Working knowledge of OpenTable and Point of Sale systems.

Responsibilities

Greet guests warmly as they arrive.
Seat guests efficiently, manage the seating chart, and support an optimal flow of diners.
Provide accurate wait times and monitor the waiting list.
Manage reservations using OpenTable.
Answer incoming calls and respond courteously to guest inquiries.
Receive, process, and manage takeout and delivery orders.
Assemble and package orders using techniques that prevent spills, leaks, or damage during transportation.
Process takeout payments by cash, credit/debit, and digital methods.
Handle cash accurately and reconcile sales at the end of each shift.
Perform other duties and tasks as assigned.