Host - Legal Sea Foods

LEGAL SEA FOODS • Framingham, MA

6d • $17 - $17 • Onsite

About The Position

The Host/Take Out Associate greets and seats guests in a friendly, personalized manner, provides attentive and courteous communication, answers calls and guest questions, and manages takeout and delivery orders. The role requires a Host to remain at the front desk to welcome and farewell guests and invite them to return. It also ensures takeout guidelines, specifications, quality, and service standards are met.

Requirements

• High school diploma or equivalent.
• Basic computer skills.
• Ability to handle cash and paperwork accurately.
• Excellent interpersonal and communication skills.
• Ability to perform under pressure in a high-volume restaurant setting.
• Ability to handle guest incidents and complaints.

Nice To Haves

• Previous work experience as a Host.
• Working knowledge of OpenTable and Point of Sale.

Responsibilities

• Greet guests warmly as they arrive at the restaurant.
• Seat guests efficiently, manage the seating chart, and maintain an optimal flow of diners.
• Provide accurate wait times and monitor the waiting list.
• Manage reservations using OpenTable.
• Answer incoming calls and respond courteously to guest inquiries.
• Receive, process, and manage takeout and delivery orders.
• Assemble and package orders to prevent spills, leaks, or damage during transportation.
• Process takeout payments, including cash, credit/debit, and digital payment methods.
• Handle cash accurately and reconcile sales at the end of each shift.
• Perform other duties and tasks as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Paid vacation
• 401(k) retirement plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED