Host Person

PEG Hospitality Group LLC • St. George, UT

2d

About The Position

The Host Person provides a warm and welcoming first impression for every guest. The role manages reservations, seating flow, and guest communication while supporting service staff to help ensure an exceptional dining experience. The Host Person is expected to maintain a friendly, professional demeanor and work efficiently in a fast-paced environment. Other duties may be assigned by management.

Requirements

• High school diploma or equivalent preferred.
• Previous customer service or restaurant experience is a plus but not required.
• Strong communication and interpersonal skills with a guest-first mindset.
• Professional appearance and positive attitude.
• Ability to multitask, stay organized, and manage guest expectations.
• Comfort using reservation and seating systems such as OpenTable or similar.
• Ability and willingness to work a varied, flexible schedule, including weekends, days, nights, and holidays.
• Must tolerate prolonged periods of standing and walking, with occasional kneeling, bending, and stooping.
• Must be able to lift and carry up to 25 pounds as needed to carry trays of food.
• Ability to bend, reach, and move quickly in a high-traffic environment.
• Ability to work in a fast-paced environment and remain composed under pressure.
• Must tolerate exposure to cleaning solutions.

Responsibilities

• Greet guests promptly with a friendly, professional, and welcoming attitude.
• Manage reservations, waitlists, and seating assignments to ensure smooth restaurant flow.
• Escort guests to tables and provide menus as needed.
• Communicate accurate wait times and provide courteous updates to guests.
• Coordinate with servers, bartenders, and kitchen staff to support efficient seating and service timing.
• Answer incoming phone calls, provide restaurant information, and assist with reservations or inquiries.
• Use online reservation tools to accept and modify guest reservations.
• Maintain cleanliness and organization of the host stand, waiting area, and entryway.
• Monitor dining room activity and help manage guest satisfaction and service quality.
• Assist with special guest requests, celebrations, and accommodations as appropriate.
• Support service staff during busy times with light tasks such as resetting tables, stocking menus, or maintaining guest areas.
• Assist with cleanliness of the restaurant, lounge, and restrooms as necessary.
• Report maintenance issues or damaged equipment.
• Maintain professionalism with coworkers and guests.
• Perform other duties as assigned by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED