Host or Hostess

Marriott • Aspen, CO

4d

About The Position

The Host or Hostess welcomes guests, determines party size, and seats guests at clean, available tables. The role includes guiding guests through dining rooms, assisting as needed, arranging tables and chairs, organizing seating for groups with special needs, and ensuring place settings and menus are clean, current, and complete. The Host or Hostess monitors dining rooms for seating availability, service, safety, and guest well-being while maintaining clean work areas throughout the day.

The role follows company, safety, and security policies and procedures; reports accidents, injuries, and unsafe work conditions; and completes required safety training and certifications. The Host or Hostess maintains a clean and professional appearance, protects confidential information and company assets, welcomes guests according to company standards, communicates professionally, answers telephones with appropriate etiquette, and works positively with colleagues to support shared goals and quality standards. The job requires standing, sitting, or walking for extended periods and moving objects weighing up to 10 pounds without assistance. Other reasonable duties may be assigned by supervisors.

Requirements

• High school diploma or G.E.D. equivalent preferred.
• No related work experience required.
• No supervisory experience required.
• No license or certification required.
• Ability to stand, sit, or walk for an extended period of time.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Nice To Haves

• High school diploma or G.E.D. equivalent.

Responsibilities

• Greet guests, determine the number in their party, and seat them at clean, available tables.
• Guide guests through dining rooms and provide assistance as needed.
• Move and arrange tables, chairs, and settings, and organize seating for groups with special needs.
• Ensure place settings are appropriate and include clean silverware, napkins, and other standard items.
• Check menus to ensure they are current, clean, plentiful, and wrinkle-free.
• Maintain cleanliness of work areas by practicing clean-as-you-go procedures.
• Monitor dining rooms for seating availability, service, safety, and guest well-being.
• Follow company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; and complete safety training and certifications.
• Maintain a clean and professional uniform and personal appearance, protect confidential information, and safeguard company assets.
• Welcome and acknowledge guests according to company standards; communicate professionally and answer telephones using appropriate etiquette.
• Develop positive working relationships, support team goals, and listen and respond appropriately to employee concerns.
• Ensure adherence to quality expectations and standards.
• Perform other reasonable job duties as requested by supervisors.

Benefits

• Marriott states it offers a wide range of benefits designed to support employees and their families, promote well-being, empower careers, and encourage new adventures; eligibility and options may vary by employment status, position, and location.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED