Host or Hostess

Marriott•Park City, UT

10d

About The Position

The Host or Hostess welcomes guests, determines party size, and seats guests at clean, available tables. The role includes guiding guests through dining rooms, assisting as needed, arranging tables and seating for groups with special needs, and ensuring each place setting is complete. The Host or Hostess checks menus for cleanliness and availability and maintains clean work areas using clean-as-you-go procedures. They monitor dining rooms for seating availability, service, safety, and guest well-being. The position also requires following company and safety policies, reporting accidents and unsafe conditions, completing required safety training, and maintaining a clean, professional appearance. The Host or Hostess protects confidential information and company assets, welcomes and acknowledges guests according to company standards, communicates professionally, answers phones appropriately, and builds positive working relationships with colleagues. They support team goals, respond appropriately to employee concerns, and meet quality expectations. The role requires standing, sitting, or walking for extended periods and moving objects weighing up to 10 pounds without assistance. Other reasonable duties may be assigned by supervisors.

Requirements

High school diploma or G.E.D. equivalent preferred.
No related work experience required.
No supervisory experience required.
No license or certification required.
Ability to stand, sit, or walk for an extended period of time.
Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Nice To Haves

High school diploma or G.E.D. equivalent.

Responsibilities

Greet guests, determine the number in their party, and seat them at clean, available tables.
Guide guests through dining rooms and provide assistance as needed.
Move and arrange tables, chairs, and settings, including organizing seating for groups with special needs.
Ensure place settings are appropriate and include napkins, clean silverware, and other standard items.
Check that menus are current, clean, plentiful, and wrinkle-free.
Maintain clean work areas throughout the day using clean-as-you-go procedures.
Monitor dining rooms for seating availability, service, safety, and guest well-being.
Follow company, safety, and security policies and procedures; report accidents, injuries, and unsafe work conditions; and complete safety training and certifications.
Maintain a clean and professional uniform and personal appearance, protect confidential information, and safeguard company assets.
Welcome and acknowledge guests according to company standards.
Communicate clearly and professionally and answer telephones using appropriate etiquette.
Develop positive working relationships, support team goals, and listen and respond appropriately to employee concerns.
Ensure adherence to quality expectations and standards.
Perform other reasonable job duties as requested by supervisors.