Seasonal Host or Hostess

Marriott•Phoenix, AZ

20h

About The Position

The Host or Hostess welcomes guests, determines party size, and seats them at clean, available tables. The role includes guiding guests through dining rooms, arranging seating and furniture, accommodating groups with special needs, and ensuring place settings and menus are clean, current, and complete. Hosts monitor dining rooms for seating availability, service, safety, and guest well-being, while maintaining clean work areas throughout the day. The position requires following company, safety, and security policies; reporting accidents, injuries, or unsafe conditions; and completing required safety training and certifications. Hosts maintain a clean, professional appearance, protect confidential information and company assets, communicate professionally with guests and colleagues, and help the team meet shared goals and quality standards. The role also involves standing, sitting, or walking for extended periods and handling objects weighing up to 10 pounds without assistance. Other reasonable duties may be assigned by supervisors. The posting lists a high school diploma or GED as a preferred qualification and states that related work and supervisory experience are not required. No license or certification is required.

Requirements

High school diploma or G.E.D. equivalent is listed as a preferred qualification.
No related work experience is required.
No supervisory experience is required.
No license or certification is required.
Ability to stand, sit, or walk for extended periods.
Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Nice To Haves

High school diploma or G.E.D. equivalent.

Responsibilities

Greet guests and determine the number in their party.
Seat guests at clean, available tables and provide menus and other assistance.
Guide guests through dining rooms and accommodate groups with special needs.
Move and arrange tables, chairs, and settings to organize seating.
Ensure place settings include clean, appropriate items such as napkins and silverware.
Check that menus are current, clean, plentiful, and wrinkle-free.
Maintain clean work areas using clean-as-you-go procedures.
Monitor dining rooms for seating availability, service, safety, and guest well-being.
Follow company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions.
Complete safety training and certifications.
Maintain a clean and professional uniform and personal appearance; protect confidential information and company assets.
Welcome and acknowledge guests according to company standards, communicate professionally, and answer telephones using appropriate etiquette.
Develop positive working relationships, support team goals, and respond appropriately to employee concerns.
Ensure adherence to quality expectations and standards.
Perform other reasonable job duties as requested by supervisors.