Seasonal Host/Hostess-Part Time - The Langham, Chicago

Langham Hospitality Group•United States,
•$22 - $27•Onsite

About The Position

The Host/Hostess displays a professional demeanor to guests in the hotel’s food and beverage outlets, including the Restaurant, Bar, In Room Dining, and Pavillion. This is a seasonal, part-time position running from November through January.

Requirements

  • One to two years of previous restaurant experience.
  • Prior Food & Beverage experience.

Nice To Haves

  • High school graduate or equivalent preferred.
  • College degree preferred, with an emphasis on Hospitality and Tourism.
  • Luxury hotel experience preferred.
  • Knowledge of POS/reservation systems preferred.

Responsibilities

  • Meet and greet guests as they arrive and depart, offer seating choices, escort them to their table, and present menus.
  • Maintain the dining room setup and the cleanliness and standard presentation of menus.
  • Answer the telephone promptly, enter messages into the computer, retrieve and communicate messages to guests, and retrieve mail, small packages, and facsimiles for customers as requested.
  • Receive and record reservations and make necessary arrangements for restaurant reservations and special functions.
  • Work closely with outlet team members, including servers and kitchen colleagues, and act as a liaison between guests and other hotel departments.
  • Assist in inspecting linen, china, silverware, and condiments; clear tables during and after meal periods; and maintain the cleanliness of the Host/Hostess stand.
  • Provide information about the hotel, its facilities, and local city attractions in response to guest and client inquiries.

Benefits

  • Vacation pay and sick/personal time in accordance with Chicago Paid Leave and Paid Sick Leave Law.
  • 401(k) plan with Roth option; employer match up to 4% after one year of employment.
  • Pet insurance, ID theft protection coverage, and prepaid legal services available for purchase.
  • Free meals while on duty.
  • Uniforms and uniform cleaning for applicable positions.
  • Free and discounted hotel stays.
  • Discounted parking.
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