Host/Hostess

Lazy Dog•Concord, CA

22h•Onsite

About The Position

At this location, earn $17.00- $18.00 / hour. If you thrive on greeting guests with a genuine smile, enthusiasm, and warmth upon their arrival, making them feel welcome, then this is the job for you. We are looking for Enthusiastic, Motivated, Team-Oriented individuals that want to join a company that has a Culture of Caring! Are you outgoing and do you have a track record of going the extra mile? Are you motivated and have the ability to work as a team? Do you want a flexible schedule and a fun, fast-paced environment? Do you want to be part of a company where you have real advancement opportunities?

Requirements

Enthusiastic, Motivated, Team-Oriented individuals.
Outgoing personality.
Track record of going the extra mile.
Ability to work as a team.
Ability to operate the computer seating system.
Clear communication skills (written and verbal).
Ability to explain things clearly.
Thorough preparation and striving for perfection.
Guest-focused.
Ability to multi-task.
Willingness to be part of a team and create a fun environment.
Happy, trusting, passionate, and determined attitude.
Ability to empathize with others.

Nice To Haves

High School diploma or equivalent.

Responsibilities

Greet guests with a genuine smile, enthusiasm, and warmth upon their arrival, making them feel welcome.
Notify guests of their wait time, enter their name into the computer seating system, and issue a pager if there is a wait.
Operate the computer seating system.
Lead guests to their table, seat them, distribute menus, and offer final words.
Answer the phone and respond to questions concerning the menu, reservations, and the restaurant.
Address difficult situations and guest’s complaints through AIM - Apologize, Investigate, and involve Management.