Host/Hostess - Moxy

Think Hospitality • Miami Beach, FL

11d

About The Position

The Host/Hostess is the first point of contact for guests and helps set the tone for their experience. The role involves greeting guests, managing reservations and seating, and supporting seamless service. The employee must be available to work as needed between Naked Tomato, Serena, and Apotheke, and should thrive in a dynamic, high-energy environment while providing exceptional customer service.

Duties, tasks, schedules, and requirements may change at any time. The listed responsibilities are a summary and may not include every duty requested by guests or required by hotel needs. Receiving a job description does not imply or create a promise of employment or an employment contract.

Requirements

• At least 1–2 years of experience as a Host/Hostess in an upscale or high-volume restaurant.
• Fluent ability to read, write, and speak English.
• Ability to multitask.
• Professional, polished, and confident presence.
• Ability to work well under pressure while maintaining a positive attitude.
• Strong communication and organizational skills.
• Proactive, detail-oriented, and reliable work ethic.
• Availability to work nights, weekends, and holidays.
• Ability to stand for the duration of shifts and lift, move, carry, push, or pull up to 50 lbs. as needed.

Nice To Haves

• Ability to manage OpenTable or similar reservation systems.

Responsibilities

• Greet guests warmly and professionally upon arrival.
• Manage reservations and walk-ins using OpenTable or SevenRooms, anticipating guest needs such as allergies or special requests.
• Escort guests to their tables, present menus, and introduce them to their server.
• Maintain the appearance of the host stand and entrance area.
• Handle phone calls professionally and manage inquiries and reservations.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed