Host/Hostess NOXE - W Barcelona

Marriott•Albuquerque, NM

About The Position

The Host/Hostess welcomes guests, determines party size, and seats guests at clean, available tables. The role includes guiding guests through dining areas, assisting them as needed, arranging tables and chairs, organizing seating for groups with special needs, and ensuring place settings and menus are clean, current, and complete. The Host/Hostess monitors dining rooms for seating availability, service, safety, and guest well-being, while maintaining clean work areas throughout the day. The position also requires following company and safety procedures, reporting accidents and unsafe conditions, completing required safety training, maintaining a clean and professional appearance, protecting confidential information and company assets, and communicating professionally with guests and colleagues. The Host/Hostess supports team goals, responds appropriately to employee concerns, adheres to quality standards, and performs other reasonable duties requested by supervisors. The job involves extended periods of standing, sitting, or walking and handling objects weighing up to 10 pounds without assistance.

Requirements

High school diploma or G.E.D. equivalent is listed as a preferred qualification.
No related work experience is required.
No supervisory experience is required.
No license or certification is required.
Ability to stand, sit, or walk for extended periods.
Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Nice To Haves

High school diploma or G.E.D. equivalent.

Responsibilities

Greet guests, determine the number in their party, and seat them at clean, available tables.
Guide guests through dining rooms and provide assistance as needed.
Move and arrange tables, chairs, and settings, and organize seating for groups with special needs.
Ensure each guest has an appropriate place setting, including a napkin and clean silverware.
Check that menus are current, clean, plentiful, and wrinkle-free.
Maintain clean work areas throughout the day using clean-as-you-go procedures.
Monitor dining rooms for seating availability, service, safety, and guest well-being.
Follow company, safety, and security policies and procedures; report accidents, injuries, and unsafe work conditions.
Complete safety training and certifications.
Maintain a clean and professional uniform and personal appearance, protect confidential information, and safeguard company assets.
Welcome and acknowledge guests according to company standards; communicate clearly and professionally, including when answering telephones.
Develop positive working relationships, support team goals, and listen and respond appropriately to employee concerns.
Ensure adherence to quality expectations and standards.
Perform other reasonable job duties as requested by supervisors.