Host/Hostess Committee Chophouse

Davidson Hospitality Group•Omaha, NE

12h

About The Position

The Host/Hostess welcomes guests with a warm, friendly demeanor and helps create a positive, inviting atmosphere. The role provides customer service, answers inquiries, assists guests with their needs, and handles cashiering duties accurately and in accordance with company procedures. It also involves keeping the cashier station and lobby clean and organized, collaborating with other departments to support seamless guest experiences, and offering recommendations for nearby attractions, dining, and activities. The Host/Hostess proactively addresses guest concerns and upholds hotel brand standards while contributing to a positive team culture. The posting’s overview describes the role as Greeter/Cashier and emphasizes creating a positive first impression and ensuring a smooth check-in/check-out process. The position is at The Kimpton Cottonwood Hotel in Omaha’s Blackstone District.

Requirements

Excellent customer service skills.
Strong communication skills.
Fluent in reading, writing, and speaking English.
High energy and enthusiasm.
Ability to multitask in a fast-paced environment.
Strong attention to detail.
Experience with cash handling and point-of-sale systems.
High school diploma or equivalent.
Ability to work flexible schedules, including weekends and holidays.

Responsibilities

Welcome guests warmly and create a positive, inviting atmosphere.
Provide customer service, answer inquiries, and assist guests with their needs.
Handle cash transactions accurately and follow company procedures.
Maintain a clean and organized work area, including the cashier station and lobby.
Collaborate with other departments to support seamless guest experiences.
Recommend nearby attractions, dining options, and activities.
Proactively resolve guest issues or concerns.
Uphold hotel brand standards and contribute to a positive team culture.