Evening

Yale New Haven Health•New Haven, CT

About The Position

The Host/Hostess Research prepares and serves food and formulas for research patients and serves meals to the child psychiatric population. The role prepares hot and cold food items, reheats or reconstitutes food as needed, and follows specific procedures, task assignments, production sheets, and research study protocols. It also includes preparing infant and adult formulas and fortifying breast milk using aseptic techniques. The employee is expected to provide outstanding customer service and demonstrate the hospital’s Core Success Factors in all interactions. The position requires attention to food safety, sanitation, accurate measurement and documentation, proper equipment use, and maintaining food and formula inventories. Employees work with minimal supervision and use independent judgment and problem-solving when needed. The stated work environment includes moderate physical activity and moderate exposure to unusual elements, with basic safety precautions and provided PPE required when working with cleaning chemicals.

Requirements

Minimum of two years of food preparation experience.
Ability to read, write, and understand English.
Ability to follow verbal and written instructions precisely, including procedures for food and formula preparation and breast milk fortification.
Knowledge of basic math and measures.
Demonstrated interpersonal and customer relations skills.
Ability to work with minimal supervision and use independent judgment and problem-solving when needed.
Ability to stand and walk more than four hours per day.
Ability to lift, push, and pull carts and food supplies, occasionally up to 25 pounds and/or continuously up to 10 pounds.
Ability to work with cleaning chemicals using provided personal protective equipment.

Nice To Haves

High school diploma or GED.
Six months of experience in a hospital food-service environment.
Understanding of basic dietary principles.

Responsibilities

Prepare high-quality hot and cold meals for patients enrolled in research studies, following study protocols, production sheets, weights, measurements, and ingredient specifications.
Plate meals attractively, deliver trays to research patients or prepare bagged meals for outpatients, collect trays, and weigh, measure, and record leftovers.
Prepare individual infant and adult formulas by weighing, measuring, and mixing ingredients according to formula card instructions; sanitize containers and blenders, label formulas, and maintain logs and records.
Serve age-specific meals to Child Psych patients according to their diets and the daily menu; prepare alternatives, snacks, and nourishments as needed.
Maintain food safety standards, use a calibrated thermometer, document food and refrigerator/freezer temperatures, take and document corrective actions, and report questionable food products to a supervisor.
Cover, label, date, store, and rotate food items according to FIFO and departmental policy.
Operate, care for, and maintain food-service equipment, including stoves, ovens, microwave ovens, and pasta cookers.
Complete inventories, order and put away food and nourishments, and maintain formula inventory in the kitchen and formula closet.
Follow sanitation and personal hygiene guidelines, wash hands properly, clean and sanitize food-handling equipment, maintain a neat work area, and properly use and store cleaning agents.
Demonstrate outstanding customer service and the hospital’s Core Success Factors in interactions.