Edgefield Black Rabbit Host/Busser

McMenamins•Troutdale, OR

About The Position

McMenamins Edgefield is hiring Host/Food Runner/Support Staff for the Black Rabbit Restaurant. This position supports restaurant operations by welcoming and seating customers in a high-volume environment, answering phones and guest questions, and delivering food from the kitchen to patrons promptly. Additional duties may include cleaning and setting tables, restocking supplies, general cleaning, and seasonal outdoor work. The role may involve working in both smoking and non-smoking environments. The successful candidate provides excellent customer service, handles multiple tasks in a fast-paced, deadline-oriented environment, and works effectively both independently and as part of a team. McMenamins is a family-owned company operating in Oregon and Washington, serving handcrafted beer, wine, cider, spirits, and coffee alongside pub fare. Its locations include neighborhood pubs and historic hotels, and its culture emphasizes community, art, history, music, food, drink, and fun. The company welcomes individuals from diverse backgrounds and offers seasonal and long-term career opportunities.

Requirements

  • Obtain and maintain a current food handlers card.
  • Ability to work effectively in a busy, customer service-oriented environment.
  • Mental agility and ability to multi-task in a fast-paced, deadline-oriented environment.
  • Ability to work well independently and as a member of a team.

Nice To Haves

  • Previous related experience is preferred.
  • A flexible schedule, including days, evenings, weekends, and holidays, is preferred.

Responsibilities

  • Greet and seat customers in a high-volume environment.
  • Answer phones and direct customers to assigned or preferred seating.
  • Answer guests’ questions about the pub or property.
  • Expedite and deliver food from the kitchen to patrons in a timely manner.
  • Help clean and set tables as needed.
  • Restock supplies and perform general cleaning as needed.
  • Work outside on a seasonal basis as needed.
  • Maintain and provide excellent customer relations with all patrons.
  • Multi-task in a fast-paced, deadline-oriented environment and work independently and as part of a team.

Benefits

  • Employee perks and discounts, including $45 hotel rooms, 40% off bottles of wine, concert access, all-day happy-hour beverage pricing, 40% off McMenamins apparel and spa services, and shift food credits.
  • Comprehensive insurance benefits for eligible employees, including vision, medical, dental, chiropractic, and alternative care.
  • 401(k) plan with employer contribution for eligible employees.
  • Paid time off (PTO).
  • Opportunities to work at other locations, including the winery or concerts.
  • Work-life balance emphasis.
  • Positive work environment and team culture.
  • Multiple career path opportunities within McMenamins.
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