Adorn Bar & Restaurant - Host/ess Part Time
About The Position
The Host/ess is an essential member of the Adorn Bar & Restaurant team, dedicated to providing guests with exceptional quality and service. This role creates a positive guest experience through a welcoming arrival and strategic management of the restaurant’s floor and guest flow. Candidates should have strong attention to detail and work ethic, be able to multitask and prioritize, be comfortable using electronic systems, and be willing to take on assignments as needed to support teamwork. The position is part-time at Four Seasons Hotel Chicago. The Host/ess maintains the reception area and entrance, handles reservations and calls, coordinates guest information with servers and management, and completes operational and administrative duties at the reception desk. Compensation is $25.39–$26.89 per hour. The schedule requires flexibility to work early mornings, evenings, weekends, and holidays.
Requirements
- Fluency in spoken and written English.
- Knowledge of and ability to operate various electronic systems.
- Service passion for luxury hospitality.
- Attention to detail and problem-solving skills.
- Valid U.S. work authorization.
Nice To Haves
- Previous work experience in a free-standing restaurant or bar is strongly preferred.
Responsibilities
- Maintain the reception area and entrance, including stocking and cleanliness.
- Retain assigned wardrobe in accordance with established standards and uniform guidelines.
- Work efficiently and professionally, maintain a positive attitude, and deliver superior guest service.
- Perform duties listed in opening, afternoon, and closing checklists.
- Distribute server slips (guest notes) and promptly communicate updates to servers and management.
- Check the blocking sheet to identify regular and VIP guests.
- Use OpenTable to take reservations and check current or future reservations, ensuring data is entered accurately.
- Answer calls promptly to maximize restaurant capacity.
- Try to accommodate regular guests and reservation requests from concierges.
- Utilize all tables to achieve higher guest turnover.
- Work closely with concierges and other agents to increase guest satisfaction.
- Assume other operational responsibilities relating to the reception desk.
- Complete administrative duties competently, efficiently, thoroughly, and on time.
Benefits
- Comprehensive learning and development programs.
- Medical, dental, and vision benefits.
- Retirement plan and 401(k) with employer matching.
- Paid time off and holiday pay.
- Employee engagement and recognition events.
- Four Seasons discount and travel programs.
- Complimentary dry cleaning for employee uniforms.
- Employee meals.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
