Host/ess - Mina's Fish House (On-Call)

Four Seasons Hotels and Resorts•Four Seasons Oahu, HI
•Onsite

About The Position

Four Seasons Resort O’ahu at Ko Olina is seeking an on-call Host/ess for Mina's Fish House Restaurant. Reporting to the Restaurant General Manager, the Host/ess greets and seats guests, coordinates reservations, and responds to inquiries efficiently, courteously, and professionally to maximize guest satisfaction while following Four Seasons’ policies. The role involves seating guests according to party size, managing reservation and seating information, answering phones and taking reservations, sharing information about the restaurant and hotel services, and maintaining menus while building knowledge of menu items.

Requirements

  • Must be able to work all shifts, including evenings, weekends, and holidays.
  • Ability to operate computer equipment and the reservations system, or knowledge of how to operate them.
  • Proficiency in English.
  • Must possess legal work authorization in the United States.

Nice To Haves

  • Six to twelve months of restaurant, food and beverage, or equivalent experience is preferred.

Responsibilities

  • Seat guests promptly according to the number in their party.
  • Review the guest reservation book and maintain the seating chart for servers and the restaurant cover count.
  • Answer phones according to Four Seasons standards and take guest reservations.
  • Provide information about the restaurant and other hotel services.
  • Inspect and maintain daily menus to ensure their quality, condition, and appearance.
  • Develop working knowledge of all menu items.

Benefits

  • Competitive salary and wages, and a comprehensive benefits package.
  • Excellent training and development opportunities.
  • Complimentary accommodation at other Four Seasons Hotels and Resorts.
  • Complimentary dry cleaning for employee uniforms.
  • Complimentary employee meals.
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