Host(ess)

Perkins • North Port, FL

3d • Onsite

About The Position

As a Host(ess) at Perkins, you will provide friendly and efficient service to guests in accordance with company policies, procedures, programs, and performance standards. You will perform duties intended to maximize guest satisfaction and maintain a quality work environment, as directed by the General Manager or Manager on Duty.

Perkins Restaurant & Bakery describes its mission as providing guests with personalized service and delicious, homestyle food at a great value. The company operates restaurants in the United States and Canada. The job description notes that additional duties and responsibilities may be assigned as required.

Requirements

• Basic sanitation, safety, and customer-service skills, taught through in-house training.
• Trustworthiness and the ability to handle guest-check payments and operate a cash register reliably.
• Ability to communicate clearly.
• High mobility and flexibility.
• Ability to work irregular hours under heavy stress or pressure during peak times.
• A high level of coordination.
• Ability to lift and carry serving trays weighing up to 20 pounds for distances up to 30 feet.
• Ability to fit through an opening 30 inches wide.
• Ability to reach, bend, push, and pull frequently.
• Ability to stand and walk continually.
• Ability to work around heat, steam, smoke, cold, and odors.

Responsibilities

• Report to work well groomed, in a proper and clean uniform, and maintain good personal hygiene.
• Follow greeting, seating, and waiting-list procedures.
• Handle cash, credit card information, gift cards, and guest-check payments appropriately.
• Maintain cleanliness standards and stock the reception area and restrooms.
• Process guest checks accurately, avoiding cash overages or shortages.
• Anticipate, identify, and correct system breakdowns to support guest satisfaction.
• Assist with pantry maintenance and pre-rush organization.
• Assist servers and bus persons in meeting Perkins service standards.
• Follow proper cash-handling procedures for cash and non-cash transactions, including counting change, security precautions, and cash accountability.
• Keep the cash register and register area stocked with needed items.
• Communicate product or service deficiencies, equipment issues, safety problems, and other concerns to the Manager on Duty and co-workers.
• Monitor food temperatures during hot and cold handling to reduce food-safety risk factors.
• Maintain sufficient menu knowledge to use suggestive-selling techniques with guests.
• Keep bakery cases clean and restocked.
• Maintain sufficient bakery-product knowledge to use suggestive-selling techniques and participate in sampling programs.
• Bag or box products according to standards.

Benefits

• Educational assistance with DeVry University, including a complimentary laptop; immediate family members are also eligible.
• Competitive pay with a service award incentive.
• Daily Pay access to get paid daily.
• Comprehensive health benefits, including medical, dental, and vision coverage.
• 401(k) retirement savings plan with company match.
• Flexible schedule.
• Complimentary pancakes and meal discounts.
• Employee discount program.
• Development pathway for career growth.
• Three college credit hours for completing manager training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed