Adorn Bar & Restaurant - Host/ess Part Time

Four Seasons • Chicago, IL

18h • Onsite

About The Position

The Host/ess is an essential member of the Adorn Bar & Restaurant team, responsible for providing guests with a positive arrival experience and strategically managing the outlet’s floor and guest flow. The role requires attention to detail, a strong work ethic, the ability to multitask and prioritize, and a commitment to exceptional guest service. The successful candidate is a willing team player who is comfortable using electronic systems and accepting assignments as needed to support teamwork.

Requirements

• Fluency in English, both verbal and written.
• Knowledge of and ability to operate various electronic systems.
• Service passion for luxury hospitality.
• Attention to detail and problem-solving skills.
• Valid U.S. work authorization.

Nice To Haves

• Previous work experience in a freestanding restaurant or bar is strongly preferred.

Responsibilities

• Maintain the reception area and entrance, including stocking and cleanliness.
• Retain assigned wardrobe in accordance with established standards and uniform guidelines.
• Work efficiently and professionally while maintaining a positive attitude and delivering superior guest service.
• Complete assigned duties according to opening, afternoon, and closing checklists.
• Distribute server guest notes and promptly communicate updates to servers and management.
• Check the blocking sheet to identify regular and VIP guests.
• Use OpenTable to take reservations and check current or future reservations, ensuring accurate data entry.
• Answer calls promptly to maximize restaurant capacity.
• Try to accommodate regulars and reservation requests from concierges.
• Utilize all tables to increase guest turnaround.
• Work closely with concierges and other agents to increase guest satisfaction.
• Handle other operational responsibilities relating to the reception desk.
• Complete administrative duties competently, efficiently, thoroughly, and in a timely manner.

Benefits

• Competitive wages and benefits, including medical, dental, vision, and a retirement plan.
• Paid time off and holiday pay.
• 401(k) retirement plan with employer matching.
• Learning and development programs.
• Employee engagement and recognition events.
• Exclusive discount and travel programs with Four Seasons.
• Complimentary dry cleaning for employee uniforms.
• Employee meals.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed