Food Runner

Sage Hospitality•Fort Collins, CO

21d•$13•Onsite

About The Position

The Support associate performs a multifunctional role to deliver an exceptional dining experience. The position combines hosting, food running, and bussing responsibilities, supporting a smooth guest experience from arrival through departure. Duties include welcoming and seating guests, coordinating with servers, delivering food, maintaining tables and service stations, keeping the dining room clean, and managing supplies. The role is based in an indoor restaurant environment and requires standing and walking throughout the shift. Friday through Sunday availability is required.

Requirements

High school diploma or equivalent.
Basic to general knowledge of restaurant operations and food service principles.
General knowledge of basic customer service skills.
High-school-graduate-level mathematical aptitude and knowledge of standard cash-handling procedures and computerized cash register systems.
Ability to communicate effectively in English, including speaking, reading, and writing.
Ability to perform duties with attention to detail, speed, accuracy, follow-through, and courtesy, with minimal supervision.
Ability to use tact and understanding in varied customer-service situations, including stressful and highly emotional situations.
Ability to handle multiple tasks and follow written and verbal instructions.
Ability to lift, push, pull, and carry up to 50 pounds, including trays, carts, tables, chairs, and small equipment, for up to 75% of the time.
Ability to balance, stoop, kneel, crouch, crawl, reach, handle, and finger throughout the shift.
Full range of mobility and ability to travel up to 300 feet regularly during the shift.
Ability to stand continuously during preparation, service, or expediting.
Ability to handle coins and writing utensils, grasp handles, push buttons, and carry dishes and bus tubs.
Vision sufficient to read written communications, computer screens, and printouts, distinguish colors, and survey the room in dim lighting.
Friday through Sunday availability.

Nice To Haves

At least 3 months of previous experience in a restaurant, hospitality, or customer-service role.
Experience with cash-handling responsibilities.

Responsibilities

Greet guests, escort them to assigned tables, present menus, and accommodate special needs or requests.
Assign sections and notify servers of new seating.
Circulate through the dining room to assist servers, respond to guest requests, and assess operations.
Collect feedback from departing guests and provide written notes to management.
Maintain a professional appearance and friendly, courteous demeanor.
Deliver food promptly after checking plate presentation and food quality.
Maintain knowledge of table and station numbers, restaurant operations, menu items, beverages, and service standards.
Follow departmental policies, service procedures, and state liquor regulations.
Use POS and manual systems and equipment correctly.
Refill beverages and provide requested condiments, food items, or tableware.
Clear used tableware and refuse; wipe tables and chairs and clean surrounding floor areas.
Reset tables promptly according to established standards.
Transport bus tubs to the dishwashing area and keep the bus station clean, stocked, and orderly.
Retrieve clean dishes, glassware, and utensils and distribute them to service stations.
Sweep floors and assist with vacuuming, general cleaning, and side work.
Check table and seating setup before opening and report maintenance or housekeeping issues to management in writing.
Keep ice stations filled.
Retrieve and verify requisitioned stockroom items, stock them in the proper places, and rotate stock.

Benefits

Tips
Holiday pay
Sick pay
Eligible participation in the Company’s 401(k) program with employer matching
Employee Assistance Program
Employee meals Monday through Thursday
Discounts on hotels, restaurants, and other offerings
Eligible participation in the Employee Referral Bonus Program, with up to $1,000 per referral
Flexible scheduling
Mentorship, cross-functional learning, and internal advancement opportunities
Wellness resources
Tuition reimbursement
Meaningful benefits
Team meals
Employee recognition programs