Hospitality Team Member - Cashier /Greeter / Busser /Food Runner

Urban Plates•Fountain Valley, CA
•Onsite

About The Position

The Hospitality Team Member (Front of House) delivers superior guest service, processes payment transactions, and maintains the cleanliness of the front-of-house guest dining area, patios, and restrooms. The role also includes suggestive selling of beverages and pastries and guiding guests through the service line and dining areas. Urban Plates provides paid position training, with cross-training available, and describes opportunities for advancement and career development. The position is offered on a full-time or part-time schedule.

Responsibilities

  • Deliver superior guest service.
  • Process transactions for payment.
  • Maintain the cleanliness of the front-of-house guest dining area, patios, and restrooms.
  • Suggestively sell beverages and pastries.
  • Guide guests as they navigate the service line and dining areas.

Benefits

  • Tips for every hour worked, in addition to hourly pay.
  • Potential additional compensation through the Team Member recognition program.
  • Paid position training and cross-training opportunities.
  • Flexible scheduling.
  • 75% off meals.
  • Paid sick time.
  • Health and medical insurance, with HMO and PPO options.
  • Dental insurance and dental discounts.
  • Vision insurance.
  • Life and accidental death and dismemberment insurance, including supplemental coverage.
  • Basic long-term disability insurance.
  • Employee assistance program.
  • Accident and hospital indemnity insurance.
  • Flexible spending account.
  • Pet insurance.
  • 401(k) for eligible team members.
  • Access to the UPLift Emergency Grant Program.
  • Career development programs and opportunities for advancement.
  • Company-paid restaurant Front-of-House and Back-of-House training programs.
  • Urban Plates Health & Wellness Plan for $12 per month, offering healthcare and wellness services for team members and their families, including counseling, Teladoc services, hearing care, fitness membership, contact lenses, and diabetic supplies.
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