About The Position

The Hospitality Team Member works in a Front of House role at Urban Plates, delivering superior guest service and processing payment transactions. The role helps maintain clean guest dining areas, patios, and restrooms; suggests beverages and pastries; and guides guests through the service line and dining areas. Team members receive paid training, with cross-training available, and may have opportunities for advancement and career development. The position is offered with full-time or part-time scheduling. The restaurant describes its environment as an energetic, casual, comfortable neighborhood setting with an open kitchen and patio.

Responsibilities

  • Deliver superior guest service.
  • Process payment transactions.
  • Maintain the cleanliness of the front-of-house guest dining area, patios, and restrooms.
  • Suggest beverages and pastries to guests.
  • Guide guests as they navigate the service line and dining areas.

Benefits

  • Tips for every hour worked, in addition to hourly pay
  • Potential additional compensation through the Team Member recognition program
  • Paid position training and cross-training opportunities
  • Flexible scheduling
  • 75% off meals
  • Paid sick time
  • Health and medical insurance, including HMO and PPO options
  • Dental insurance and dental discounts
  • Vision insurance
  • Life and AD&D insurance, including supplemental coverage
  • Basic long-term disability insurance
  • Employee assistance program
  • Accident and hospital indemnity insurance
  • Flexible spending account
  • Pet insurance
  • 401(k) for eligible team members
  • UPLift Emergency Grant Program
  • Opportunities for advancement and career development programs
  • Healthcare and wellness services through the Health & Wellness Plan for $12 per month, including counseling, Teladoc, hearing care, fitness membership, contact lenses, and diabetic supplies
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