Temporary Seasonal Hospitality Support Associate, Ala Moana

Hermès • Honolulu, HI

9d • $22 - $23 • Onsite

About The Position

The Temporary Seasonal Hospitality Support Associate provides clerical support for front- and back-of-house operations at the Hermès Ala Moana boutique. The role supports the client experience in a fast-paced luxury environment, working collaboratively with the sales team and selling support teams. It reports to a member of the store management team. The position begins in November and continues through December 31st. The role has no supervisory, budget, or decision-making responsibility. Other duties may be assigned by the supervisor.

Requirements

• Strong communication skills.
• Customer-service orientation.
• Attention to detail.
• Strong organizational skills.
• Computer skills, including Microsoft Office.
• Ability to handle difficult situations with grace, compassion, and composure.
• Ability to lift 0–25 lbs. without assistance.
• Regular in-person work at a company-designated work location is an essential function of the position.
• Ability to perform the key functions of the role with or without reasonable accommodations.

Responsibilities

• Greet clients, determine their needs, and escort them to the appropriate floor or sales associate to support main-floor traffic.
• Provide beverage service to clients in alignment with brand standards and ensure beverage supplies are stocked in partnership with management.
• Provide hospitable services, such as bringing coloring books to children.
• Support the sales process by hanging merchandise, returning merchandise to the floor, retrieving stock, and physically preparing the stockroom.
• Organize and prioritize the workstation and selling floor to support sales efforts.
• Keep bags, boxes, note cards, ribbons, stationery, and similar items stocked; maintain selling-floor merchandise standards by straightening and filling in merchandise.
• Perform other duties as assigned by the supervisor.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed