About The Position

The Temporary Seasonal Hospitality Support Associate provides clerical support for front- and back-of-house operations at Hermès Miami Boutique. The role supports the client experience in a fast-paced luxury environment, working collaboratively with the sales team and selling support teams. The position reports to a member of the store management team, begins in November, and continues through December 31. Regular in-person work at a Company-designated work location is an essential function.

Requirements

  • Strong communication skills.
  • Customer-service orientation.
  • Attention to detail.
  • Strong organizational skills.
  • Computer skills, including Microsoft Office.
  • Ability to handle difficult situations with grace, compassion, and composure.
  • Ability to lift between 0 and 25 pounds without assistance.
  • Ability to work in person regularly at a Company-designated work location.

Responsibilities

  • Greet clients, determine their needs, and escort them to the appropriate floor or sales associate.
  • Support beverage service to clients in alignment with brand standards and ensure beverage supplies are stocked in partnership with management.
  • Provide hospitable services, such as bringing coloring books to children.
  • Support the sales team with the selling process by hanging merchandise, returning merchandise to the floor, retrieving stock, and physically preparing the stock room.
  • Organize and prioritize the workstation and selling floor to support sales efforts.
  • Keep supplies such as bags, boxes, note cards, ribbons, and stationery stocked.
  • Maintain selling floor merchandise standards, including straightening and filling in merchandise.
  • Perform other duties as assigned by the supervisor.
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