Temporary Seasonal Hospitality Support Associate, Nashville

Hermès•TN, TN
•$20 - $23•Onsite

About The Position

The Temporary Seasonal Hospitality Support Associate provides clerical and hospitality support for front- and back-of-house operations at Hermès’ Nashville boutique. The role supports the client experience in a fast-paced luxury environment and works collaboratively with the sales team and selling support teams. The position reports to a member of the store management team. This temporary seasonal position begins in November and continues through December 31. The role requires regular in-person work at a company-designated location. The position has no supervisory, budget, or decision-making responsibility. Other duties may be assigned by the supervisor.

Requirements

  • Strong communication skills.
  • Customer-service orientation.
  • Attention to detail.
  • Strong organizational skills.
  • Computer skills, including Microsoft Office.
  • Ability to handle difficult situations with grace, compassion, and composure.
  • Ability to lift 0–25 pounds without assistance.
  • Ability to work regularly in person at a company-designated work location.

Responsibilities

  • Greet clients, determine their needs, and escort them to the appropriate floor or sales associate.
  • Support beverage service in alignment with brand standards and ensure beverage supplies are appropriately stocked in partnership with management.
  • Provide hospitable services, such as bringing coloring books to children.
  • Support the sales process by hanging and returning merchandise, retrieving stock, and physically preparing the stock room.
  • Organize and prioritize the workstation and selling floor to support sales efforts.
  • Keep bags, boxes, note cards, ribbons, stationery, and similar supplies stocked.
  • Maintain selling-floor merchandise standards by straightening and filling in merchandise.
  • Perform other duties as assigned by the supervisor.
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