Hospitality Specialist - 1

Calif Chicken Cafe•Los Angeles, CA
•Onsite

About The Position

The Hospitality Specialist provides exceptional hospitality and service to turn customers into California Chicken Café raving fans. The role supports a positive, friendly work environment while applying the company’s core values and maintaining a clean, sanitized, and properly stocked restaurant. The position is located at the Calif Chicken Cafe in Los Feliz, Los Angeles, California, and reports to the Assistant General Manager. Employment may be full-time or part-time.

Requirements

  • Must be 18 years of age or older.
  • Must attend and pass the California Chicken Café Road to Success class within the first month of hire.
  • Must speak, read, and write English fluently.
  • Must be passionate about food and hospitality, and friendly, upbeat, and cooperative.
  • Must pass the Food Handler course and test in compliance with California state law requirements.
  • Must be authorized to work in the United States.
  • Must be able to perform duties involving standing, walking, reaching, bending, stooping, wiping, twisting, climbing, lifting and carrying up to 25 pounds individually, constant gripping and grasping, and moving throughout the restaurant for 4–10 hours per shift, up to 6 shifts per week.
  • Must work hours that vary according to business necessity, including early mornings, late evenings, weekends, and/or holidays.
  • Must be able to work around cleaning chemicals, noise, steam, smoke, and hot, cold, and hazardous equipment typical of a restaurant kitchen.

Nice To Haves

  • 1+ years of previous restaurant experience preferred.

Responsibilities

  • Maintain a positive and friendly work environment while adhering to and applying the company’s core values.
  • Deliver exceptional hospitality to guests.
  • Take guest orders and handle payments using the POS system.
  • Direct, greet, and assist guests in the Drive-Up Service, and deliver food to guests’ vehicles.
  • Greet guests with moments of humanity upon arrival.
  • Maintain a clean, sanitized, and properly stocked restaurant.
  • Communicate issues regarding food quality, equipment, and the work environment.
  • Read and adhere to all company policies and procedures.
  • Perform other duties as assigned.

Benefits

  • Free meal during the working shift.
  • 50% discount on takeout and catering.
  • Competitive wages, with opportunities to earn more as skills increase.
  • Incremental pay increases at key employment milestones.
  • Leadership opportunities and promotion from within the team.
  • Flexible schedule.
  • Referral program.
  • Medical, dental, and vision insurance available for eligible employees.
  • 401(k) with company match for eligible employees.
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