Hospitality Overnight Valet - Santa Barbara, CA

LAZ Parking California • Santa Barbara, CA

1d

About The Position

The Overnight Valet is a key point of contact in the guest journey at a Forbes Travel Guide Five-Star property. The role provides warm, professional, anticipatory service while safely parking and retrieving vehicles, with attention to the property’s luxury standards. Valets welcome guests before handling their vehicles, offer clear claim-ticket instructions, help with luggage and other guest needs, and coordinate arrival information with Bell Staff, the Front Desk, and Concierge.

The position also involves documenting vehicle condition, carefully driving and staging vehicles, reporting damage or safety concerns, and maintaining accurate records of tickets, keys, and vehicle conditions. Valets retrieve vehicles promptly, provide personalized farewells, participate in daily pre-shift briefings, and support broader Guest Services functions during peak periods. The role requires a professional appearance, extended periods of standing and walking, and flexibility to work varied shifts, including weekends, holidays, and evenings.

Requirements

• Valid driver's license held for at least 2 years and in good standing.
• Exceptional interpersonal and communication skills, including verbal and nonverbal communication aligned with the property's luxury brand voice.
• Immaculate grooming and professional presentation in accordance with property appearance standards.
• Ability to stand, walk, and run for extended periods, indoors and outdoors, in varying weather conditions.
• Ability to lift, push, and pull up to 50 pounds and frequently bend, stoop, and squat.
• Flexibility to work varied shifts, including weekends, holidays, and evenings.

Nice To Haves

• Ability to drive manual transmission vehicles; preferred but not required.
• At least 1 year of experience in valet, luxury hospitality, or premium customer-facing roles; preferred but not required.
• Prior experience at a Forbes Travel Guide, AAA Five Diamond, or Leading Hotels of the World property.
• Experience handling luxury, exotic, or high-value vehicles.
• Familiarity with Forbes Travel Guide service standards and evaluation criteria.

Responsibilities

• Greet arriving guests promptly with a sincere, warm welcome, using their names when known.
• Open vehicle doors and welcome guests before addressing their vehicles.
• Safely and efficiently park and retrieve guest vehicles, treating each vehicle with care.
• Provide claim tickets and explain vehicle retrieval clearly and courteously.
• Anticipate guest needs, including help with luggage, umbrellas, or mobility needs.
• Recognize returning guests and VIPs when possible and personalize service appropriately.
• Communicate guest arrival details to Bell Staff, the Front Desk, and Concierge.
• Inspect and document vehicle condition at drop-off.
• Drive vehicles cautiously, following posted speed limits and property traffic patterns.
• Maintain organized vehicle staging to reduce wait times.
• Immediately report vehicle damage, mechanical issues, or safety concerns according to property protocol.
• Retrieve vehicles promptly upon request while maintaining safety.
• Assist with loading luggage and provide a warm, personalized farewell.
• Accurately log vehicle tickets, keys, and noted vehicle conditions.
• Attend and contribute to daily pre-shift briefings about arrivals, VIPs, events, and traffic planning.
• Support broader Guest Services functions during peak periods as needed.
• Maintain professional grooming, posture, communication, and uniform presentation.

Benefits

• PayActive access to up to 50% of earned wages before payday.
• Growth and advancement opportunities.
• Paid training.
• Free lunches at some properties.
• $150 referral reward for every successful hire.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed