Hospitality Manager

LaBelle Winery•Amherst, NH

9d•$55,000 - $60,000•Onsite

About The Position

At LaBelle Winery, we offer you not just a place to go, but an experience like no other. We are proud to have earned local and national recognition for each aspect of our business, and celebrate these successes by continuing to do what we love, each and every day. Join our team and become part of a dynamic hospitality environment where you can grow your skills and contribute to creating memorable experiences for our guests. We offer competitive compensation and opportunities for career advancement. We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally protected status. We encourage and welcome all applicants to apply.

Requirements

Bachelors Degree; Hospitality Management preferred
Event management experience
Ability to maintain stress and composure at all times
Strong communication skills required
Attention to detail and organization
Ability to work a flexible schedule
Ability to lift 35lbs
Ability to walk/stand for extended periods
Ability to climb stairs, ladders

Responsibilities

Embody the LaBelle Winery Core Values at all times.
Be trained on all aspects of steps of service.
Supervise and manage all aspects of the hospitality department ensuring a high level of customer service by leading a motivated team, setting performance expectations and providing ongoing training and development.
Maintain all spaces up to LaBelle standard, including how the building looks and is organized in both storage and guest facing spaces.
Facilitate monthly inventory of small ware, glassware, displays, linen, and other relevant items, while ensuring proper tracking and storage accessibility.
Ensure the entire team is up to par with guests interactions, food presentations and operations of all spaces across both properties.
Be efficient in all systems used for proper execution of events. Including Toast, Hive, TripleSeat, Prismm, EventBrite, Foo, Ticket Tailor, and DropBox.
Ensure efficient coordination of all events, ensuring smooth execution from setup to breakdown.
Oversee all staff scheduled to work each event as it is executed, providing guidance as needed.
Work as a team with all LaBelle personnel to maintain a productive atmosphere and efficient food and beverage service.
Assist all managers and be familiar with all menu items including allergens.
Gather, set, and manage inventory of items needed for each event, such as linens, florals, centerpieces, audio/visual requirements and the like.
Manage safe and accurate cash handling of all money needed for events.
Ensure all closing procedures are completed timely and efficiently.
Be present at all required events including LaBelle Lights shifts.
Manage communication with BOH team relative to individual event execution.
Ensure all events comply with all proper health and safety regulations.
Communicate with vendors and suppliers before, during and after events as needed for a smooth even operation.
Follow all training practices to provide service in the restaurant as needed.
Perform other duties as assigned.