Per Diem Morning Hospitality Guard

Windwalker Group•Boston, MA
•Onsite

About The Position

Windwalker Security Guards is seeking local candidates for per diem coverage of a morning opening shift in Downtown Boston. Applicants must be available to start at 6 AM. The role provides security and customer service to students, staff, faculty, visitors, and clients, including managing access-control points with courtesy, decisiveness, and professionalism. Guards are expected to maintain a professional appearance and demeanor, uphold security standards and conduct, interact with local and state police and DHS, and help prepare for effective responses to potential crises. Pay is $22 per hour.

Requirements

  • High school diploma or GED.
  • At least 18 years old.
  • Ability to pass a background check.
  • Ability to react quickly to a changing environment.
  • Advanced ability to respond to security breaches and threats.
  • Comfortable kneeling, carrying, bending, walking, and standing for extended periods.
  • Ability to inform personnel and visitors of security procedures.
  • Excellent interpersonal, written, and communication skills.
  • Ability to be flexible and perform a variety of security duties.
  • Availability for a 6 AM start time.

Nice To Haves

  • At least two years of experience in a similar role.
  • Knowledge of security systems and surveillance equipment.
  • CPR, First Aid, AED, NARCAN, MOAB, or ACT I, II, or III certifications.
  • Associate degree or higher in criminal justice-related studies.
  • Experience documenting observations and applying customer service and security procedures.
  • Previous concierge experience.

Responsibilities

  • Manage visitors at access-control points with courtesy, decisiveness, and professionalism.
  • Maintain a professional appearance and demeanor while serving the public.
  • Ensure strict compliance with security standards.
  • Interact with affinity participants, including local and state police and DHS.
  • Maintain high standards of conduct and zero tolerance for unprofessional behavior.
  • Provide high-level customer service through daily interactions with students, staff, faculty, visitors, and clients.
  • Inform personnel and visitors of security procedures.
  • Prepare for effective responses to potential crises.
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