Hospitality Director
About The Position
Octagon is seeking a Hospitality Director for a Payment Services client, an award-winning brand known for its iconic marketing initiatives. This role will oversee a North America-based event calendar associated with the client's property partnerships in Sports, Golf, and Entertainment. The position emphasizes project management across the US, Canada, and Latin America/Caribbean, including product and service integrations. It is ideal for a candidate who thrives in a diverse, international team environment and is inspired by sports marketing and sponsorship consulting. The role requires advanced B2B hospitality skills, leadership in hospitality delivery, project management, asset utilization, and agency integration. The ideal candidate will have experience hosting executives and B2B/B2C clients, a customer-centric mindset, and social savvy to collaborate across marketing disciplines.
Requirements
- 7-10 years of work experience in hospitality or experiential marketing.
- Proven experience managing VIP and executive groups.
- Strong leadership presence.
- Ability to communicate concisely, persuasively, and effectively across multiple mediums.
- People leader invested in the success of the team.
- History of building positive relationships, both internally and externally.
- Proactive, critical thinker who thrives under pressure.
- Willingness to 'pitch in' and 'roll up your sleeves'.
- Ability to prioritize multiple projects, handle deadlines, coordinate timelines, and perform under pressure with strong attention to detail.
- Exhibits emotional intelligence and adaptability to various personalities.
- Results-driven and capable of working independently.
- Detail-oriented with outstanding organization skills.
- Demonstrated experience in positions requiring discretion, judgment, tact, and poise.
- Reliable and trustworthy.
- Ability to lead client meetings, staff planning, and keep all parties on task, on time, and on budget.
- Ability to forecast and mitigate issues/challenges effectively.
- Flexibility and willingness to travel domestically and internationally.
- Willingness to work weekends or holidays as needed.
Nice To Haves
- Experience working internationally or as part of a global team.
- First-hand experience working at a major event such as the Olympics or FIFA World Cup.
Responsibilities
- Serve as a reliable agency contact for client sponsorship, internal client departments, and agency partners.
- Oversee B2B Hospitality Programming across multiple regions and events, with a focus on the Americas.
- Serve as the client liaison for Americas/B2B Hospitality and Product Service Integration.
- Manage a US-based team to plan and execute high-profile B2B events.
- Integrate client's products and services into sponsorship programs.
- Serve as an experiential expert to ideate on innovative ways to convey client messaging through events and hospitality.
- Oversee B2B programming and Executive onsite management.
- Manage finance trackers, budgets, and program reconciliations.
- Develop sales decks and presentations for internal and external audiences.
- Support the agency experiences team as a key member of the hosting and hospitality vertical, bringing new insights and ideas to an evolving industry.
Benefits
- Hybrid work option (3 days in office)
- Opportunity to work in the sports marketing and sponsorship consulting epicenter
- Equal employment opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
