Hospitality Customer Service Specialist - Work From Home

Triptasticadventures•St. Augustine, FL
•Remote

About The Position

We are growing and seeking individuals with a strong work ethic who enjoy assisting clients with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services. This role is suited to detail-oriented, client-centered, driven multitaskers who are comfortable working independently in a remote environment.

Requirements

  • Must be authorized to work in the United States.
  • Strong written and verbal English communication skills.
  • Reliable internet connection and a smartphone.
  • Must be a minimum of 18 years of age.

Nice To Haves

  • A laptop or desktop PC is highly recommended.

Responsibilities

  • Assist clients with making personalized service arrangements.
  • Research and compare available options to meet client preferences.
  • Confirm reservations and ensure accuracy of details.
  • Provide clear, professional communication via email and phone.
  • Support updates, modifications, and service-related inquiries.
  • Complete required training and participate in ongoing training.

Benefits

  • 100% remote.
  • Flexible schedule.
  • Collaborative team culture.
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