Hospitality Customer Service Coordinator (Work From Home)

Triptasticadventures • Jamestown, Virginia, United States, VA

2h • Remote

About The Position

The Hospitality Customer Service Coordinator assists clients with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services. The role involves researching options, confirming reservation details, communicating with clients, and supporting service updates and inquiries. It is suited to detail-oriented, client-centered individuals who can multitask and work independently in a remote environment.

Requirements

• Must be authorized to work in the United States.
• Strong written and verbal English communication skills.
• Reliable internet connection and a smartphone.
• Must be at minimum 18 years old.

Nice To Haves

• A laptop or desktop PC is highly recommended.

Responsibilities

• Assist clients with making personalized service arrangements.
• Research and compare available options to meet client preferences.
• Confirm reservations and ensure accuracy of details.
• Provide clear, professional communication via email and phone.
• Support updates, modifications, and service-related inquiries.
• Complete required training and participate in ongoing training.

Benefits

• Fully remote work.
• Flexible schedule.
• Supportive and collaborative team environment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed