Hospitality Customer Care Assistant - Work From Home

Triptasticadventures • New Orleans, LA

2d • Remote

About The Position

The Hospitality Customer Care Assistant helps clients coordinate reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services. The role is suited to detail-oriented, client-centered, self-driven multitaskers who are comfortable working independently in a remote environment.

The position is 100% remote and offers a flexible schedule. The assistant communicates with clients by email and phone, helps arrange personalized services, and completes required and ongoing training.

Requirements

• Must be authorized to work in the United States.
• Strong written and verbal English communication skills.
• Reliable internet connection and a smartphone; a computer is also recommended.
• Must be at least 18 years of age.

Nice To Haves

• A computer is recommended.

Responsibilities

• Assist clients with making personalized service arrangements.
• Research and compare available options to meet client preferences.
• Confirm reservations and ensure details are accurate.
• Communicate clearly and professionally via email and phone.
• Support updates, modifications, and service-related inquiries.
• Complete required training and participate in ongoing training.

Benefits

• 100% remote work.
• Flexible schedule.
• Supportive team environment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed