Hospitality Customer Service Assistant - Work From Home

Triptasticadventures•Bay St. Louis, MS
•Remote

About The Position

The Hospitality Customer Service Assistant helps clients coordinate personalized reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services. The role is suited to detail-oriented, client-centered multitaskers who can work independently in a remote environment. The position includes required and ongoing training.

Requirements

  • Must be authorized to work in the United States.
  • Strong written and verbal English communication skills.
  • Reliable internet connection and a smartphone.
  • Must be at least 18 years of age.

Nice To Haves

  • A computer is recommended.

Responsibilities

  • Assist clients with making personalized service arrangements.
  • Research and compare available options to meet client preferences.
  • Confirm reservations and ensure the accuracy of details.
  • Communicate clearly and professionally via email and phone.
  • Support updates, modifications, and service-related inquiries.
  • Complete required training and participate in ongoing training.

Benefits

  • 100% remote work.
  • Flexible schedule.
  • Supportive and collaborative team.
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