Hospitality Associate

RR Donnelley•Dallas, TX

1d•Onsite

About The Position

The Hospitality Associate delivers a seamless workplace hospitality experience through amenity management, workplace readiness, meeting support, and service for employees, clients, and visitors. As a visible workplace ambassador, this role helps keep shared spaces clean, stocked, professional, and guest-ready throughout the business day. The position also provides backup support for reception, mail and package handling, reprographics, vendor coordination, work orders, and workplace initiatives as needed. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. The stated hourly salary range is $18.99–$26.59. Starting pay depends on factors including education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and business needs. Total compensation may also include overtime, shift differential, call-in, or stand-by pay, depending on the role.

Requirements

High school diploma or equivalent.
At least 1 year of hospitality, conference services, catering, event operations, or client-facing service experience in a corporate or hospitality environment.
Strong customer service, communication, and relationship-building skills, with a hospitality-first mindset.
Highly organized and detail-oriented, with the ability to anticipate needs, manage competing priorities, and deliver polished, client-ready experiences.
Proficiency in Microsoft Office and workplace technology tools.
Ability to collaborate effectively with employees, clients, and visitors in a fast-paced environment.

Responsibilities

Maintain pantries, cafés, beverage stations, wellness rooms, and shared spaces to hospitality standards.
Conduct routine workplace inspections and floor audits.
Monitor and replenish food, beverage, and workplace supplies.
Keep amenities and common areas clean, organized, and presentation-ready.
Provide reception coverage, assisting with inquiries and special requests by phone, email, and in person.
Deliver a welcoming, hospitality-focused experience for employees, clients, and visitors.
Respond to workplace and hospitality-related requests.
Partner with workplace teams, vendors, and service providers to maintain workplace readiness.
Prepare meeting and conference rooms, including setups, resets, and room turnover.
Coordinate catering deliveries, refreshments, and hospitality services.
Assist with event logistics and special workplace events.
Provide backup support as needed for mail distribution and package handling.
Provide backup reprographics and printing support as needed.
Escort and coordinate vendors as needed.
Submit work orders and track service as needed.
Provide administrative and operational support for workplace initiatives and special projects.