Hospitality Associate

RR Donnelley • Washington, DC

1d • $19 - $26 • Onsite

About The Position

The Hospitality Associate delivers a seamless workplace hospitality experience through amenity management, workplace readiness, meeting support, and service for employees, clients, and visitors. As a visible workplace ambassador, this role ensures shared spaces are clean, stocked, professional, and guest-ready throughout the business day. The position also provides backup support for mail and package handling, reprographics, vendor coordination, work orders, and workplace projects as needed.

Requirements

• High school diploma or equivalent.
• At least 1 year of hospitality, conference services, catering, event operations, or client-facing service experience in a corporate or hospitality environment.
• Strong customer service, communication, and relationship-building skills, with a hospitality-first mindset.
• Highly organized and detail-oriented, with the ability to anticipate needs, manage competing priorities, and deliver polished, client-ready experiences.
• Proficiency in Microsoft Office and workplace technology tools.
• Ability to collaborate effectively with employees, clients, and visitors in a fast-paced environment.

Responsibilities

• Maintain pantries, cafés, beverage stations, wellness rooms, and shared spaces to hospitality standards.
• Conduct routine workplace inspections and floor audits.
• Monitor and replenish food, beverage, and workplace supplies.
• Keep amenities and common areas clean, organized, and presentation-ready.
• Provide reception coverage and respond to inquiries and special requests by phone, email, and in person.
• Deliver a welcoming, proactive, and personalized hospitality experience to employees, clients, and visitors.
• Respond to workplace and hospitality-related requests.
• Partner with workplace teams, vendors, and service providers to maintain workplace readiness.
• Prepare, set up, reset, and turn over meeting and conference rooms.
• Coordinate catering deliveries, refreshments, and hospitality services.
• Assist with event logistics and special workplace events.
• Provide backup support for mail distribution and package handling during peak periods or staff absences.
• Provide backup reprographics and printing support as needed.
• Escort and coordinate vendors as needed.
• Submit work orders and track service as needed.
• Provide administrative and operational support for workplace initiatives and special projects.

Benefits

• Medical, dental, and vision coverage
• Paid time off
• Disability insurance
• 401(k) with company match
• Life insurance and other voluntary supplemental insurance coverages
• Parental leave
• Adoption assistance
• Tuition assistance
• Employer and partner discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED