Hospitality Associate Room Service

HCA Healthcare•Augusta, GA

About The Position

The Food & Nutrition Room Service Attendant obtains patient food preferences and meal orders. The role requires demonstrating competencies listed on the Competency Checklist and meeting annually established performance goals and objectives. The attendant follows processes that support patient safety, infection control, department security, and HIPAA guidelines; complies with HACCP and food-safety policies and procedures; and maintains Food & Nutrition uniform and personal-appearance standards. The role also supports patient, customer, and physician satisfaction and participates in training with other Food Service department staff to develop and advance within the industry.

Requirements

High school graduate or equivalent preferred.
One or more years of healthcare experience preferred.
Food Handler or ServSafe certificate preferred; a 90-day grace period after hire is provided.
Ability to perform competencies listed on the Competency Checklist.
Ability to meet mutually agreed-upon annual performance goals and objectives.

Nice To Haves

High school graduation or equivalent.
One or more years of healthcare experience.
Food Handler or ServSafe certificate.

Responsibilities

Obtain food preferences and meal orders.
Demonstrate the competencies listed on the Competency Checklist.
Meet annual performance goals and objectives established in the performance management plan.
Follow systems and processes for patient safety, infection control, department security, and HIPAA guidelines.
Adhere to HACCP and food-safety guidelines, policies, and procedures.
Maintain Food & Nutrition uniform and personal-appearance standards.
Use processes intended to achieve patient, customer, and physician satisfaction goals.
Participate in training with Food Service department staff to develop and advance within the industry.

Benefits

Medical, prescription drug, dental, vision, behavioral health, and telemedicine plans.
Free counseling and referral services.
Paid time off and paid family leave.
Long- and short-term disability coverage and leaves of absence.
401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
Employee Stock Purchase Plan and flexible spending accounts.
Tuition assistance, student loan assistance, certification support, dependent scholarships, and partnership with Galen College of Nursing.
Fertility and family-building benefits and adoption assistance.
Life insurance and supplemental health protection plans.
Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.
Financial wellbeing resources, including preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.