Hospitality Aide

Life Care Center of Cleveland•Cleveland, TN

About The Position

The Hospitality Aide performs non-direct-care activities, including passing ice, making beds, and passing meal trays to residents who are able to feed themselves. Duties are performed under the direct supervision of a licensed nurse to help assure patient safety and attain or maintain each patient's highest practicable physical, mental, and psychosocial well-being in accordance with applicable laws, regulations, and Life Care standards. The role requires dependable attendance, a positive and professional approach, effective communication and teamwork, and the ability to perform the listed physical activities and lift, carry, and push or pull up to 35 pounds.

Requirements

  • High school diploma or equivalent.
  • CPR certification upon hire or obtained during orientation; certification must remain current during employment.
  • Ability to make independent decisions when circumstances warrant.
  • Knowledge of practices, procedures, laws, regulations, and guidelines governing functions in a post-acute care facility.
  • Ability to implement and interpret departmental programs, goals, objectives, policies, and procedures.
  • Proficiency in competency areas including patient rights, safety, and sanitation.
  • Ability to maintain professional working relationships with associates and vendors.
  • Ability to maintain confidentiality of proprietary and confidential information.
  • Ability to follow company policies, including harassment and compliance procedures, and adhere to Life Care's Code of Conduct and required compliance training.
  • Ability to read, write, speak, and understand English.
  • Ability to sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.
  • Ability to lift 35 pounds from floor to waist and waist to shoulder, lift and carry 35 pounds, and push or pull 35 pounds.

Responsibilities

  • Pass ice, water, and snacks to residents; clean nourishment refrigerators and carts.
  • Assist with passing and retrieving meal trays for cognizant residents and clean dining areas after meals.
  • Make unoccupied beds and change bed linens.
  • Organize residents' drawers and closets and label personal items.
  • Organize shower rooms, clean utility rooms, and ensure adequate inventory.
  • Provide one-to-one attention to cognitively impaired residents.
  • Deliver residents' mail.
  • Transport wheelchair-bound residents to and from rooms.
  • Respond promptly to call lights.
  • Assist in evacuating patients.
  • Maintain dependable, regular attendance.
  • Communicate and work productively as part of an interdisciplinary team.
  • Perform duties under the direct supervision of a licensed nurse to help assure patient safety and residents' well-being.
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