Hospitality Aide

Thedacare•City of Berlin, WI

19d•Onsite

About The Position

The Hospitality Aide works under the supervision of a licensed nurse to support residents by performing non-medical tasks. These may include delivering meal trays, snacks, and water; stocking linens and supplies; laundering residents’ personal clothing; transporting residents to activities; making beds; and providing one-to-one monitoring and activities. The aide contributes to departmental goals by delivering compassionate, safe care and demonstrating commitment to continuous growth and professional development.

Requirements

Be supportive, caring, and compassionate.
Ability to move freely, including standing, stooping, walking, bending, pushing, and pulling.
Ability to lift up to 50 pounds without assistance.

Nice To Haves

High school diploma or equivalent certificate preferred.

Responsibilities

Perform delegated non-medical activities using competencies specific to the patient population served.
Collaborate with the care team to meet residents’ non-medical needs and support quality, cost-effective, safe care practices.
Complete basic tasks such as making beds, stripping rooms, passing water and snacks, and doing resident laundry.
Address resident concerns and needs respectfully.
Identify ways to improve residents’ care experience, streamline processes, and lower costs; identify and escalate resident risks.
Maintain professional and therapeutic relationships with residents, families, team members, and providers.
Respond to resident call lights.
Transport residents to in-facility activities.